Tonda & Steve Hoagland
Hoagland Group, Realtors Indianapolis & Greenwood "The Perfect Place for You!"
Tonda & Steve Hoagland

What to Expect When Working with The Hoagland Team


Initial Meeting

·         Thank you for inviting us to meet with you!

·         Walk through tour of the home

Discussion

·         Initial client input

o        What are your plans?  What are your reasons for wanting to sell?

o        Where are you planning to move to?

o        Are there any specific timeframes that are important?  What are your financial goals related to this transaction?

·         Additional comments or details?  Good / bad of previous real estate experiences

·         Discuss Carpenter’s Home Marketing System / Determine if it is a good match for your needs

Contractural Steps to selling your home

·         Listing Contract

·         Agency Form

Property Value Discussion

·         Past pricing strategy (If applicable)

·         Client input:

o        Mortgage payoff amount

o        Expectations / Wants / Needs

·         Agent input: 

o        Present a comparison of similar properties / Comparative Market Analysis

·         Select  “List pricing”

o        Discuss a pricing strategy

o        If applicable, determine schedule for planned pricing actions

·         Complete an Estimated Net Sheet

 


 

Immediate action items for new listings

q      Install Carpenter “For Sale” sign in yard

 

q      Attach the Sentri Lock box:  Ensure keys are inside and include contractor code

 

q      Put up Carpenter Flyer box

 

q      Provide home warranty application

 

q      Take initial picture(s) of the home

 

q      Take room measurements

 

q      Provide blank Seller’s Disclosure

 

q      Provide blank Lead-based paint certification document (if the home was built prior to 1978)

 

q      Document the last 12 months of utility payments

 

q      Define the Centralized Showing instructions and review how feedback will be delivered

 

q      Preferred time and method for communication – telephone, email, in-person

 

q      Secure telephone #’s and  email addresses – for communications and showing feedback

 

q      Secure the clients Social Security Number(s) - for title company closing documents


Next Steps – What to Expect

Within 2 business days the Hoagland Team will:

q      Submit all paperwork and materials to Carpenter for processing

q      Signed Listing Agreement

q      Signed Agency Agreement

q      Photos of the property

q      Local Newspaper advertisement order

q      Color Guide advertisement order

q      Homes Illustrated advertisement order

q      Warranty application (if applicable)

q      Indianapolis Star advertisement order

q      MIBOR worksheet

q      Order the OBEO professional photography

q      Add listing to the Carpenter website

q      Notify other area Carpenter agents of the new listing

 

Within 3 to 5 days the Hoagland Team will:

q      Add a photographic virtual tour to www.PerfectPlaceForYou.com site

q      Add listing to the Hoagland Team website

q      Order Title Work

q      Order neighborhood covenants and restrictions

q      Provide the seller with a copy of the MLS listing for review and to ensure accuracy

q      Put flyers in the flyer box and will leave extra copies with the seller

q      Communicate the schedule for the OBEO photography session

q      Communicate when to expect the Carpenter “office tour” date

q      Schedule our first open house – discuss neighborhood/town sign policies

q      Pick up from the seller:

§         A completed Sellers Disclosure  

§         A completed Lead-based paint certification (if the home was built prior to 1978)

§         A completed home warranty application (if applicable)

Within 7 to 10 days Steve &/or Tonda will drop off copies of the home “package” which includes:

q      The processed MLS Listing sheet - including pictures associated with the listing

q      eNeighborhoods material

q      Completed Sellers Disclosure

q      Lead-based paint certification – if the home was built prior to 1978

q      Utilities averages

q      Surveys / Lot lines / Floor plans

q      Property tax records

q      Client input

§         Letter from seller (Why they like home, neighborhood, area, etc)

§         Upgrades (particularly for new construction homes)

§         Age of roof, furnace, air-conditioning, etc

q      Complete the OBEO virtual tour package and add to appropriate websites

 

On a continuing basis the Hoagland Team will:

q      Provide reports detailing how many buyers are looking at your virtual tour, what websites they are coming from and which pictures they are viewing.

q      Provide monthly Market Reports showing what the competition is doing in your neighborhood and price range -- new listings, what has sold since your property came on the market and recommendations based on this information.

q      Hold periodic Open Houses based on market activity and client interest.

                                                                                                                                                                                         

You can expect the following from the Hoagland Team when showings occur:

q      Notification from Centralized Showings that an appointment has been requested (and if you desire, confirmation from you that the property is ready and available for a showing)

q      We solicit feedback from the showing agent immediately upon completion of the scheduled visit

q      We provide you with that feedback as it is received

 

When an offer arrives the Hoagland Team will:

q      Provide immediate notification of the receipt of an offer

q      Present and discuss the offer to you, along with our recommendations and advice

q      Conduct all negotiations and communications with the buyer agent

q      Revise the “Net Proceeds Sheet”  so you’

q      Manage the process and documentation up to and through closing – your celebration table!

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